Frequently Asked Questions about Revolutions in Fitness
Find answers to common questions about our personalized physical therapy and bike fitting services to help you achieve your health and athletic goals. Browse the topics below to learn how our care process works.
FAQ
Do you take insurance?
No, we are a private pay clinic, so we are out-of-network with all providers to allow for our appointments to be a full hour without assistants or aides.
If you check with your insurance and do have out-of-network coverage, we do provide courtesy billing on your behalf. Our in-house biller will submit your claims for you and you could receive reimbursement.*
*We always check with your insurance provider first about what out-of-network coverage reimbursement to expect.
Isn't it better for me if you are in-network?
~Not necessarily! Benefits to working with our clinic include:
- Decisions related to your care are not dictated by a third-party
- We can provide full one-on-one individualized 1-hour appointments with a physical therapist to all who need for as long as needed, without traditional restrictions, mandated time-limits, aids or assistants
- In-Network physical therapy clinics require you to pay more for services through higher premiums and deductibles, while at the same time making large sums of money in the middle.
- Your healthcare process is personal/individualized and your body is individual to YOU
How do I get an invoice or superbill?
Invoices for services rendered are provided upon client request. Email us at office@revolutionsinfitness.com or call (650) 260-4743 and we will be happy to help!
Do I need a referral?
No, anyone can reach out and schedule a free consultation or a first appointment.
How do I know which clinician to book an appointment with?
You can find the bio pages for all our clinical staff and providers on our website, along with any specializations. Feel free to contact our office by form, email or phone for help finding a clinician to schedule your first appointment with.
How do I get a diagnostic code or billing code for my insurance claims?
- We can provide diagnosis codes in a superbill upon request after a physical therapy evaluation. If you would like your diagnostic code(s) or prescription information noted on your invoice, simply request it.
Please feel free to forward related prescription/physician referral documentation or information either via fax (408-273-6564) or e-mail office@revolutionsinfitness.com.
Are there any fees related to cancelling appointments?
- Yes. As long as you let us know more than 48 hours in advance of your cancellation, you will not be charged. Out of fairness to other patients, clinicians, and the waitlist, cancellations within 48 hours will be charged $75 per hour scheduled, and cancellations within 24 hours will be charged the full cost of the appointment.
If you think you may need to cancel your appointment, let us know as soon as possible so we can work together to find a time that is better for you. We understand that things come up.
What about flexible spending accounts – are your services reimbursable by my FSA or HSA?
Yes! FSAs and HSAs routinely provide reimbursement for our services.
Do you offer any discounts?
Yes! We have a few discount programs as well as reduced pricing for appointment packages. Reach out to us at office@revolutionsinfitness.com or call (650) 260-4743 for our current offerings.
I’ve booked a physical therapy appointment. What should I expect from my first appointment?
Appointments last one hour and are one-on-one with your physical therapist. Appointment summaries or treatment notes are generally available upon request.
If you completed the intake form and asked us to submit insurance claims on your behalf, please allow a few weeks for that process to be completed. Most patients come in with a specific concern, such as hip pain, limited neck mobility, a recent injury, or persistent soreness. More complex concerns or longer-term goals may require regular visits and ongoing care. Recovery takes time, and we will support you throughout the process.
If you have questions about what to expect or would like to discuss your goals before booking, schedule a free 30-minute consultation with one of our practitioners.
What type of Bike Fitting appointment should I book?
We highly recommend you schedule a free 30-minute virtual consultations to help you get set up with the right appointment. Our fitters will answer your questions and create a game plan for the fitting.
Have More Questions? Contact Us
If your question was not covered above, send us a message and a member of our clinical team will follow up with a clear, direct answer. You can also use this form to request a consultation or ask about scheduling.